TRANSFORM YOUR AUTO REPAIR SHOP WITH AN AI-POWERED CHATBOT AGENT FOR CUSTOMER ENGAGEMENT & STAFF TRAINING
How It Works
Our AI chatbots are specifically trained on automotive repair knowledge and your shop's specific services. They understand the language of auto repair and can handle common customer questions with ease. Setup is simple, and the chatbot learns and improves over time.
STOP LOSING CUSTOMERS WHILE YOU'RE TURNING WRENCHES
Every missed call. Every unanswered question. Every after-hours inquiry that goes to voicemail. They all represent real revenue walking out your digital door—straight to competitors who responded faster.
THE PROBLEM EVERY AUTO SHOP OWNER KNOWS TOO WELL
Your technicians are elbow-deep in engines. Your service advisors are juggling customers in the bay. Meanwhile, your phone keeps ringing with the same questions about pricing, appointments, and service details—questions that directly impact your bottom line when left unanswered.
This isn't just inefficient. It's costing you thousands in lost revenue every month.
INTRODUCING MOBICHATS: THE 24/7 DIGITAL SERVICE ADVISOR YOUR SHOP DESERVES
Our automotive-specific AI chatbots don't just answer questions—they transform your customer experience, capture leads while you sleep, and free your team to focus on what generates revenue: fixing vehicles.
WHAT SETS OUR AUTO REPAIR CHATBOTS APART
Unlike generic chatbots, our solutions understand automotive terminology, common repair questions, and the specific challenges of running a repair shop. They're built by people who know the difference between a CVT and a differential—and designed to communicate with both technical precision and customer-friendly language.
A.I. Chatbot Agent Highlights
No downloads
Join or launch meetings and webinars right from your browser, on any device.
Recording
Review the meetings or webinars you attend through the recordings...
Mobile apps
You can start meetings from anywhere you are, and you can join meetings...
Secure sessions
To ensure that your meetings are secure, we've integrated security features...
Custom-Tailored to Your Shop's Services
Your chatbot knows your specialties, pricing structure, and service offerings—providing accurate information specific to your business.
Capture After-Hours Revenue:
63% of auto repair inquiries happen outside business hours. Our chatbot converts these browsers into booked appointments while your competitors send them to voicemail.
Slash Phone Interruptions by 70%:
Let your technicians focus on repairs without constant disruption from routine questions.
Convert Website Visitors at 3X Your Current Rate:
Proactive engagement with instant answers significantly increases conversion from browser to paying customer.
Free Up Service Advisors:
Reduce the time spent on repetitive questions like "How much for an oil change?" or "Are you open Saturday?"
Decrease Customer Wait Times:
Even during peak hours, every customer gets immediate attention—no more frustration from being placed on hold.
Create Seamless Hand-Offs:
When human expertise is needed, the chatbot intelligently escalates with complete context, creating a smooth transition.
Intelligent Appointment Scheduling:
Syncs with your existing calendar system to book appointments in real-time without double-booking.
Technician Support Mode:
Gives your team instant access to repair information, parts specifications, and service bulletins—right from their mobile device.
How Our AI Chatbot Agents Work for Auto Repair Shops
With the Vidgo Meeting features, you can share, collaborate, and come up with new ideas in real-time.
Simple Website Integration:
Add the chatbot to your existing website in minutes with our plug-and-play solution—no technical expertise required.
Automotive-Specific Knowledge:
Each chatbot is configured to answer questions about your specific services, pricing, and specialties, creating a personalized experience for your customers.
Connect Across All Platforms:
Meet your customers wherever they are—whether on your website, Facebook page, or other messaging platforms they already use.
Seamless Human Handoff:
When conversations require a personal touch, our chatbots intelligently transfer complex inquiries to your staff through instant notifications.
Performance Analytics:
Gain valuable business intelligence through comprehensive reports that show customer question patterns, peak interaction times, and service demand trends.
THE COST OF WAITING
Every day without an AI solution means:
- 30-40% of your potential customers going elsewhere
- Countless hours wasted on repetitive phone inquiries
- Interrupted workflow for your technical staff
- Lost after-hours booking opportunities
- Competitive disadvantage in your local market
IMPLEMENTATION WITHOUT DISRUPTION
Our white-glove setup process ensures:
- Zero technical headaches
- No interference with your current operations
- Full customization to your specific business
- Comprehensive training for your team
- Ongoing optimization and updates
Frequently Asked Questions
"How much will this actually cost me, and what's the ROI?"
Most auto repair shops see a complete return on investment within 60-90 days. Here's why: if our chatbot captures just 10 additional appointments per month (which is conservative based on client results), and your average ticket is $300, that's $3,000 in additional monthly revenue. Meanwhile, you're saving 15-20 hours per week in phone time for your staff—time they can spend on billable work instead of answering "What time do you close?" The chatbot typically pays for itself many times over through increased bookings alone, not counting the labor savings and improved customer satisfaction.
"Will customers actually use a chatbot, or do they prefer talking to real people?"
Today's customers actually prefer instant answers over waiting on hold. Studies show 67% of consumers prefer self-service options for simple questions. Our automotive chatbots are designed to handle routine inquiries (hours, pricing, appointment availability) instantly, then seamlessly transfer complex discussions to your team with full context. This means customers get immediate satisfaction for simple needs, and your staff only handles conversations that truly require human expertise. The result? Higher customer satisfaction scores and more efficient use of your team's time.
"What happens when the chatbot can't answer a technical question?"
Our chatbots are specifically programmed with automotive knowledge and your shop's exact services and pricing. For routine questions—which make up 80% of customer inquiries—they provide instant, accurate answers. When complex technical questions arise, the chatbot intelligently recognizes its limits and immediately connects the customer to your team with a complete conversation history. This actually improves your service quality because customers arrive at your human staff with context, and your team can focus their expertise where it's most valuable rather than repeating basic information.
"How long does it take to set up, and will it mess with my current website?"
Setup takes less than 30 minutes and requires zero changes to your existing website. Our chatbot integrates via a simple code snippet that doesn't affect your site's performance, design, or functionality. Think of it like adding a small widget—your website remains exactly the same, just with enhanced capability. We handle the entire setup process, test everything thoroughly, and provide training so you're capturing leads from day one without any technical headaches or business disruption.
"What if a customer gets frustrated with the chatbot and leaves a bad review?"
Our chatbots are designed to enhance customer experience, not frustrate it. They provide instant answers to common questions, which actually improves customer satisfaction. If a customer needs human help, the chatbot transfers them immediately—no runaround. In fact, our clients typically see improved online reviews because customers appreciate getting quick answers and seamless service. Plus, the chatbot proactively asks satisfied customers to leave reviews, helping boost your online reputation while capturing feedback before small issues become big problems.
"Will this replace my front desk staff, and how do my employees feel about it?"
The chatbot enhances your team's capabilities rather than replacing them. Your staff will love having fewer interruptions from repetitive questions, allowing them to focus on higher-value activities like building customer relationships and processing complex service orders. Many of our clients report that their employees become chatbot advocates once they realize how much time it saves them. Your front desk staff becomes more productive and less stressed, while customers get better service through immediate attention and knowledgeable human interaction when it's truly needed.
"How does it know about my specific services and pricing?"
During setup, we customize the chatbot with your exact services, pricing structure, specialties, and shop policies. The system learns your business inside and out—from your oil change prices to your transmission rebuild capabilities. As your services or pricing change, updates take just minutes through our simple dashboard. This ensures customers always receive accurate, current information about your shop specifically, building trust and reducing miscommunications that can lead to appointment no-shows or pricing disputes.
"What about after-hours emergencies or towing situations?"
The chatbot is programmed to recognize emergency situations and immediately provide your emergency contact information or direct customers to appropriate towing services. For urgent situations, it can instantly alert you via text or email. This actually improves your emergency response capability because customers get immediate guidance rather than listening to a generic voicemail. You can capture emergency service opportunities that you might otherwise miss, while ensuring customers in crisis situations receive appropriate help immediately.
"Is my customer data secure, and who has access to the conversations?"
We use bank-level encryption and comply with all data protection regulations. Customer conversations are stored securely and only accessible to authorized personnel at your shop. We never share, sell, or use your customer data for any purpose outside of providing your chatbot service. In fact, our system is more secure than traditional phone conversations or paper intake forms because all interactions are encrypted and logged. You'll have better documentation of customer interactions and improved data security compared to traditional communication methods, which helps with both customer service and business protection.
Want to try our chatbots for 30 days?
Give our chatbots a try and see how it can help ease up your work.